Brassage understands your concerns and has tried to answer all the common queries that pop up in the mind of
our clients. For further assistance please connect to our support team.

Yes, you can browse our website and can surf through the designs and available items and place your order conveniently through your mobile device.

At Brassage, we provide you with ultimate flexibility with your purchases, and you can cancel your order anytime before the dispatch of the products. Moreover, if you have placed a wrong order or want to change the quantity of items, feel free to speak to our customer support team. We are present 24×7 to support you with our services.

We have a dynamic team that keeps on updating the products’ availability/non-availability within a short time frame. If you find your favourite item running out of our stocks, you can press the “Notify Me” button, and we will make sure to alert you once the item is replenished in the store.

Once the customers place their orders, our back-end team notifies the respective sales team, and the order is packed and dispatched to the address at the earliest possible time. We have a delivery span of 3-10 days depending on the distance from our warehouse.

Customer satisfaction is our priority, and Brassage has taken optimum care of this through its liberal Return & Refund policies. If you receive a wrong order or a damaged item or if something is missing in your parcel, calm down as we have a quick solution to it. Just take the pictures of the damaged or wrong item and connect with our customer support team. We will replace the order or initiate a refund to the payment source as per the customer’s demand. Terms and Conditions Apply!

Although it’s rare, Brassage has still curated some provisions for dissatisfied customers. You can tell us what you didn’t like about the product and place a return request. After complete scrutiny of the order, we will initiate the refund for the items.